Onyx and Howlite Stone Bracelet with Decorative Silver Charm, Semiprecious Stone Jewelry

HINN Jewelry Care Instructions

Thank you for choosing HINN Jewelry!

HINN jewelry has been exclusively designed and handcrafted to meet the highest standards of quality and requires delicate handling. The materials will show signs of wear over time, and it’s normal. Dust, pollution and daily wear all will conspire to cloud the brilliance of our gemstones and will dull the surface of metals.

With proper care, our jewelry can last for generations. We've listed a few tips below to help you keep your jewelry in pristine condition. 

• Avoid wearing with excessive water or steam contact. Always remove your jewelry before swimming, bathing, doing household chores or using abrasive cleaners.
• Avoid wearing during any sport for personal safety reasons.
• Avoid spray perfume, hairspray or all types of make-up, as well as coming in contact with cleaning products in case of de-coloring the materials. Or even better, always put your jewelry on last when getting dressed. Please note that chlorine is especially damaging to jewelry.
• Avoid heat and overexposure to the sun. Some gemstones like Amethyst, Citrine, Smoky Quart etc. can have color fade on direct sunlight or heat exposure.
• When your jewelry is not being worn, the presentation packaging will keep your items clean and safe. Store jewelry separately so that pieces do not tangle, rub or scratch against each other. Make sure your jewelry is completely dry before storing.

Sterling Silver Care

• Sterling silver jewelry is good option for people looking for high-quality jewelry. However, it requires a bit more care than other metals. 
• Sterling silver is prone to tarnishing, so it's important to store it in a cool, dry, air-tight place. You should also avoid exposing it to water, chlorine, or pollutants. 
• With proper care, your sterling silver jewelry will last a long time.

Gemstone Care

• If you see any white spots on your gemstone, don't worry! It's just from where it was touched and can be easily removed by rubbing it with your fingers and "oiling" it. 
• You can also use a damp cloth on the stone but avoid circular motions. 

Should you wish to contact us to discuss any unique issues or concerns, please contact us online.

SHIPPING 

Shipping is FREE for all Thailand deliveries. To find the shipping cost for international shipping, please select your prefer item and proceed to the check out page as charges are based on weight and volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration

All orders will be processed within 2 working days, excluding weekends and Thai public holidays. Time stated is based on Bangkok (Thailand) Time (UTC/GMT +7hours).

How long will it take for Thailand delivery?

Domestic delivery time is approximately 2-3 working days by Thailand Post with tracking included. 

How long will it take for international orders?

For all international deliveries is dependent on our logistics partners and their affiliates. The Standard courier delivery time frame is approximately 10-15 working days and the Express courier is approximately 5-10 working days after the order ships. All package has tracking included.

How can I track my delivery?

Once the order has been dispatched, an email confirmation will be sent to your e-mail with the tracking number.

Where is my order?

You may check the status of your parcel via “Track your order” to find out why it might have been delayed. Alternatively, you may drop us an email at hinnjewelry@gmail.com and we will assist you further.